Public safety: Citizen protection is the priority
The police, firefighters, emergency services, ambulance service, rescue organizations, etc. require robust, secure, reliable communications systems that facilitate the agile, fast, uninterrupted exchanging of information necessary for an efficient, coordinated operation, as required by the trust citizens place in them.
Communication solutions for Public Safety
Having collaborated with safety agencies all over the world, Teltronic has acquired the necessary experience to perfectly understand the needs of the sector, extending its scope to military and defense environments.
Teltronic designs and supplies scalable systems with a local, regional or national dimension, developing solutions based on critical communication standards such as TETRA and LTE.
Our public safety solutions provide users in the sector with key functions, such as:
- Voice communications: individual calls, groups calls, establishment of priorities and permissions...all the critical services for guaranteeing that calls will continue under any circumstances.
- Data transmission: Services for messaging, data, and video between the different units, or between the units and the control centre.
- GPS positioning and Automatic Vehicle Location (AVL).
- Control centre for centralized management and coordination, to respond to calls or incidents, dispatch service, and positioning, among other functions.
- Privacy, confidentiality, and integrity of the information.
- Access to video in the control centre; video from mobile terminals, personal cameras, or fixed cameras located at strategic points.
public safety
TETRA and LTE radio communication infrastructure
MCX application: Mission Critical services using broadband technologies
Personal cameras
Mobile, portable, or desktop radio equipment
Control center and call dispatch solutions
Rapid deployment tactical solutions
Special applications: Private and secure SmartChat, indoor positioning, video transmission from drones, access to specialized databases.
Strengths
Teltronic’s radio solutions for public safety have the necessary mechanisms to offer the highest levels of reliability and availability, ensuring that the systems are operational, and at full capacity, at all times. The redundancy of any element, and of the transport network, is one of the keys to achieving this objective.
In addition, Teltronic has the most modern network monitoring, supervision and management tools, allowing to detect any fault as soon as it occurs and to establish the appropriate methods for resolving the incident.
Our objective is to ensure connectivity and interoperability with external applications, via a complete set of protocols that enable the exchange of information. Therefore, for example, police officers will have access to databases of number plates from their own terminals.
Teltronic’s NEBULA Infrastructure also has the IWF interface (under development in 3GPP) for interconnection with MCX broadband systems and also provides the necessary gateways for the interconnection of conventional telephone networks and other PMR technologies.
Communication privacy and the control of unauthorized access are two essential requirements for public safety networks. Teltronic incorporates advanced mechanisms for encrypting communications at various levels, ensuring the identity of terminals that are registered on the network and remotely removing any terminals that are lost or stolen. Public safety teams can be sure that no-one will know their plans in advance.
The solution includes high capacity IP technology recorders that allow voice communications to be recorded, in line with that stipulated by law, so that they can be easily recovered, based on different classification criteria, in order to reproduce and analyze them later on, if necessary, for example, in a court case.
Special applications
The Teltronic solution for Public Safety includes MCX licenses that allow mission critical communications on LTE networks, both private and public, as well as interoperability between TETRA users and LTE devices.
Video on the move and integration with CCTV systems is a growing need in critical public safety environments. The Teltronic solution allows video from personal cameras, drones, and other devices to be transmitted to the control center in real time.
The Synchronous Data Manager (SDM) system, patented by Teltronic, optimizes the transmission of data in applications such as positioning and telemetry, reducing the time required to refresh and update the information from the terminals in the control center to a minimum, and allowing voice services to work alongside them in an efficient manner.
TETRA and LTE technologies can be used as a means of communication for Internet of Things (IoT) applications, with a specific gateway to facilitate the development and implementation of the aforementioned technologies in critical environments. Data from personal devices or environmental sensors, among others, is sent and received by the control center and other cloud platforms for processing.
